Privacy Policy

Misroma, located at 601,court royale , behind batukbhai jewellers,dharampeth, respects your concerns about privacy and recognizes the importance of being transparent regarding the personal information we collect about you. This Privacy Policy applies to personal information we collect in connection with our products and services, including when you visit our website (the “Website”), engage with us through social media platforms, or contact our Customer Assistance.

1. Data Controller

Misroma is the data controller and is responsible for the processing of your personal information. We may also have affiliated companies that act as data controllers in relation to the personal information collected through our stores or online platforms.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details and billing address (processed securely through our payment processor).
Account Information: Username, password, and preferences.
Order Information: Details about the products you purchase, including order history.
Technical Data: IP address, browser type, and device information when you visit our Website.
Usage Data: Information about how you use our Website and services.

3. How We Use Your Information

We may use your personal information for the following purposes:

To process and fulfill your orders.
To communicate with you about your orders and provide customer support.
To personalize your shopping experience and improve our services.
To send you marketing communications, if you have opted in to receive them.
To analyze website usage and improve our Website and services.
To comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your personal information with:

Service Providers: Third-party vendors who assist us in operating our Website, processing payments, and delivering products.
Affiliated Companies: Other companies within the Misroma brand for operational purposes.
Legal Authorities: When required by law or to protect our rights and the rights of others.

5. Security of Your Information

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal information:

The right to access your personal information.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your personal information.
The right to object to or restrict the processing of your personal information.
The right to withdraw consent where we rely on consent to process your personal information.
To exercise these rights, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on our Website and/or send you an email to notify you of any significant changes and indicate at the top of the policy when it was updated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Misroma Customer Assistance
Email Id : houseofmisroma@gmail.com
Phone no.: 9834410308
Address : 601,court royale , behind batukbhai jewellers,dharampeth

Thank you for choosing Misroma. Your privacy is important to us.